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Your security is our top priority

At First State Bank, safeguarding your information is a top priority.  Please visit the Federal Trade Commission for tips and information on how to recognize fraud and protect your privacy, identity, and online security.

We can’t wait to welcome you to First State Bank where you’ll receive the personalized, first-class service you deserve.  Making the move is as easy as 1…2…3!

  1. Open your new account – One of our friendly New Account Specialists will help you in getting your new account established.
  2. Switch your direct deposits and automatic withdrawals to your new First State Bank account.
    • Give your new account number and bank routing number (111317844) to your employer/ HR Dept.
    • Contact your billing company directly to update your information. If you are paying bills through the company’s website, log in and update your account information.
  3. Close your old account.

First State Bank employs a multi-faceted approach to debit card fraud prevention.  Fraud monitoring, the latest in “chip” technology, and customer access to turn their debit card on/off through online/mobile banking are a few examples of how we strive to keep customers safe from criminals who attempt to exploit the financial identity of our customers.

First State Bank uses Card Sentry as our debit card fraud monitoring and detection system. Card Sentry actively monitors debit card activity and will attempt to alert customers of any suspicious activities. If you receive a call from a Card Sentry representative, please return the call at 800-264-4274 or call the bank during business hours 806-659-5565 or 806-372-1917.

  • If your debit card is lost or stolen, immediately turn the card off via the “Manage Cards” option in your First State Bank Online Banking or Mobile App. Please contact the bank for further assistance at 806-659-5565 or 806-372-1917.
  • To report a lost or stolen debit card after hours or on the weekend, please contact Card Sentry at 800-264-4274.
  • Travel Alert – To prevent potential issues using your debit card while traveling, please notify us of your travel plans before you leave at 806-659-5565 or 806-372-1917. For your security, we will monitor your account and will alert you of any unusual or suspicious activity as soon as possible to verify card activity. Change this to instructions for inputting Travel Alerts online when option is turned on.